Business data from Google Business Profile, checked 2026-09-27. Facts from the business's own website were fetched 2026-09-27.
Clients consistently report friendly, knowledgeable service during probate and estate planning, with staff names like Gina, Gigi, Elisa, and Andrew Oram earning praise for responsiveness and clarity. Andrew Oram is noted for straight-talking advice and patience with long-distance clients.
One recent complaint highlighted slow office pace requiring client calls to prompt action, a mishandled check mailed rather than hand-delivered, and dismissive responses when raised. The reviewer researched and found some five-star reviews appear to come from personal connections rather than independent clients, raising questions about authenticity despite the overall 92% five-star rating.
Reviewers consistently highlight quick call returns and careful attention to client needs. Work includes estate planning and real estate matters, with staff described as friendly and focused.
Straughn & Turner draws strong praise for real estate closings and estate planning when cases land with experienced attorneys like Mark Mangen and Katie Price. Clients consistently report smooth transactions and helpful staff at signing. However, repeated complaints surface about late delivery of closing documents, delayed callbacks, and coordination lapses that create last-minute pressure. One reviewer cited involvement in aggressive HOA fee collection with liens on homeowners' property.
Most reviewers praise the firm's professionalism and longevity with clients over decades. Older complaints cite expensive billing, poor mediation attention, and unfavorable outcomes on custody and tax issues; limited recent review text makes current service assessment difficult.
Last updated 2026-09-27