Clients consistently experience professional, efficient service from Cynthia Rignanese and her team on estate planning, probate, and trusts. Staff answer questions quickly, explain complex legal concepts clearly, and create a warm atmosphere rather than an intimidating one.
One long-term complaint centers on a probate case where follow-up on document serial number corrections stalled, with reported hang-ups on phone calls. The firm is also noted as not currently accepting new clients in at least one recent review.
Five-star reviews from staff continuity after 2017 contrast sharply with one and two-star complaints spanning years: clients report being charged far more than quoted, receiving poor tax and legal advice, and then abandoned or pursued for collections. Detail is limited to scattered historical reviews.
Ms. Babers earns consistent praise for patience, knowledge, and responsiveness across years of client relationships. One recent caller found her dismissive during a phone consultation, which stands against the pattern of reviews praising her attentiveness and willingness to explain complex procedures.
Most reviewers praise the firm's professionalism and longevity with clients over decades. Older complaints cite expensive billing, poor mediation attention, and unfavorable outcomes on custody and tax issues; limited recent review text makes current service assessment difficult.
Last updated 2026-08-27