Most clients report feeling heard and supported by Shelton's team, particularly her assistant. However, recent reviews reveal serious gaps: at least one client was not represented at a critical mediation despite paying for the service, and another felt abandoned after paying a retainer with minimal work performed.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Recent (4-week-old) one-star review citing attorney no-show at mediation marks a sharp departure from older five-star pattern; suggests deterioration in service reliability or engagement.
Recent clients report fast, clear service and responsive staff who explain legal matters plainly. An older complaint flags upfront consultation fees, though newer reviews focus on efficiency and professional communication.
Most clients describe a knowledgeable, caring team that explains complex matters clearly and stays in touch during probate and estate work. However, a notable minority report months-long delays, communication lapses after initial contact, and cases that stall when clients stop checking in themselves. The firm excels at first consultation but uneven consistency on follow-through has left some clients frustrated and in financial jeopardy. Staff named include Andrew Oram, Gina, and Elisa. Services mentioned span probate, wills, trusts, LadyBird deeds, and medical powers of attorney. One complaint suggests possible conflicts of interest with personal referrals receiving faster service.
Reviewers consistently highlight quick call returns and careful attention to client needs. Work includes estate planning and real estate matters, with staff described as friendly and focused.
Last updated 2026-08-27