Business data from Google Business Profile, checked 2026-09-27.
Most clients report feeling heard and supported by Shelton's team, particularly her assistant. However, recent reviews reveal serious gaps: at least one client was not represented at a critical mediation despite paying for the service, and another felt abandoned after paying a retainer with minimal work performed.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Recent (4-week-old) one-star review citing attorney no-show at mediation marks a sharp departure from older five-star pattern; suggests deterioration in service reliability or engagement.
Recent clients report fast, clear service and responsive staff who explain legal matters plainly. An older complaint flags upfront consultation fees, though newer reviews focus on efficiency and professional communication.
Clients consistently report friendly, knowledgeable service during probate and estate planning, with staff names like Gina, Gigi, Elisa, and Andrew Oram earning praise for responsiveness and clarity. Andrew Oram is noted for straight-talking advice and patience with long-distance clients. One recent complaint highlighted slow office pace requiring client calls to prompt action, a mishandled check mailed rather than hand-delivered, and dismissive responses when raised. The reviewer researched and found some five-star reviews appear to come from personal connections rather than independent clients, raising questions about authenticity despite the overall 92% five-star rating.
Reviewers consistently highlight quick call returns and careful attention to client needs. Work includes estate planning and real estate matters, with staff described as friendly and focused.
Last updated 2026-09-27